Merkmale:
- Ab 5.000 Usern
- Konsolidierte Pro-Benutzer-Lizenzierung
- Beliebig viele Instanzen für die feste Nutzerzahl möglich
- Vertrag mit bis zu drei Jahren Laufzeit
- Premier Support & Technical Account Manager inkludiert
In gemeinsamer Abstimmung mit Atlassian von den anderen Lösungen lernen, die Roadmap für sich einsetzen und Ihre Plattform optimieren:
Techncal Account Management Benefits:
- Engage an Atlassian guide: Learn best practices from an Atlassian with product and industry knowledge
- Plan the journey: Navigate transformation challenges for DevOps, ITSM, and Agile at scale with ucstomized guidance for your unique business requirements.
- Align your tools and practices: Adopt modern patterns for processes and automation, across you teams.
- Execute for scale: Unlock broader solution usage through user onboarding, knowledge transfer, predictable change management, and designing for growth.
Premier Support Benefits:
- Direct access to senior support engineers: Direct access to highly-trained support engineers ensures high quality coverage for all issues.
- Account-wide coverage: One fixes price will cover all of your Atlassian product licenses and Atlassian-authored plug-ins.
- Faster resolution: Our 24/7 coverage SLAs provide rapid initial response times, helping you besser communicate to your users and resolve issues faster.
- Proactive health checks: Health checks can be requested up to quaterly to help prevent outages and ensures best practices are followed.
